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FAQs

Q: How can I pay for my online purchases?

A: We accept MasterCard, Visa, American Express and Discover cards. We have a highly secure site and ensure your information will be safe.

Q: How much will it cost to ship my order?

A: Shipping is determined by the size and weight of the items you want shipped. It also depends on how far we are shipping — and how quickly you want your order.

Q: How is sales tax calculated/charged?

A: Sales tax is charged based on tax rates at our brick and mortar store in Bellaire, Texas.

Q: How is my package being shipped?

A: We ship your package through the U.S. Postal Service (USPS.) Once we have processed and packaged your order, it will be mailed out immediately. It can take up to 7 business days to reach the destination, depending on your location. The USPS has the ability to track your package, so be on the lookout for an email with your tracking information!

Q: Can Magpies ship to a P.O. box?

A: Yes, we can! However, we regret to note that rush items cannot be sent to P.O boxes. They require a physical address instead.

Q: When will my order ship?

A: We make every effort to process and ship your order in 1-2 business days. During the holidays, processing and shipping takes 3-4 business days. The timeframe also depends on the day of the week you order, and whether we are able to process your order immediately. Special orders take longer. If items you order are out of stock, we will contact you by email regarding shipping.

Q: Will you send an order confirmation?

A: Yes! You will receive an order confirmation email immediately after you place your order. This does not mean that your purchase is being shipped, but only that we have received your online order.

Q: Can I cancel or modify my order before it ships?

A: To cancel or change an order, call 713.661.9777 or email info@magpiesgifts.com and ask for the shipping department. We will be happy to cancel or change the order, as long as it was placed in the last 12 hours. We cannot always guarantee the ability to cancel or change an order after 12 hours and once it has been processed.

Q: How will I know when my order has shipped?

A: Once your order has been processed and picked up for shipping, you will receive an email with the tracking information. This allows you to follow your package from our doorstep to yours.

Q: How long will it take to receive my package?

A: Once your order has been placed, processed and left for shipping, your package should arrive within 7 business days. If you do not receive your package within 7 business days, please call 713.661.9777 or email us at info@magpiesgifts.com and ask for the shipping department so we can make sure to resolve any issues.

Q: Can I get my order faster?

A: Absolutely! During checkout, simply select overnight or 2-day shipping. Express orders must be placed by 12 p.m. (Noon) CST to be processed the same day. Otherwise, your order will be processed the following business day. Unfortunately, we do not process express orders on Saturdays or Sundays. These orders will be processed and shipped on the next business day.

Q: Will I receive a tracking number?

A: Yes! After your online order is processed and shipped you will receive an email regarding your shipping information — including a tracking number. This allows you to follow your package from our doorstep to yours.

Q: What happens if my package is lost?

A: If the U.S. Postal Service reports that it has delivered your package, but you have not received it, you must contact your local post office with your tracking number. Sometimes the post office places packages on doorsteps you do not normally use, or they keep them at the post office for you to pick up. If you have still not received the order after contacting the post office, please call Magpies at 713.661.9777 or email info@magpiesgifts.com and ask for the shipping department to file a claim with the U.S. Postal Service.

Q: Can I pick up my order in the store?

A: Yes! When choosing a shipping option, you can select the particular store from which you would like to pick up your items. Once your order arrives at the store of your choice, you will receive a phone call or email regarding pick-up.

Q: How long will it be until my order is ready for pick-up at the store?

A: Your online order will be ready for pick-up at the store of your choice within 3 business days of your order, unless it is a special order.

Q: How long will the store hold my order?

A: Your items will be held at the store for pickup for up to 14 business days. After 14 business days, the items will be returned to our store and you will be issued a store credit.

Q: What should I bring with me when I pick up my order?

A: When picking up your order at a store location, please bring your digital receipt and valid ID to claim your online order. If someone other than the person who placed the order is picking it up, please let us know.

Q: Can I order by telephone?

A: Yes! Please call 713.661.9777 and ask for the shipping department to place your order. Have your payment information ready at the time of placing the order.

Q: Do you ship outside the United States?

A: Yes! International shipping is an option at checkout. International orders ship through the U.S. Postal Service and may take 2-4 weeks to go through customs and be delivered. We are not responsible for any fees associated with customs.

Q: Do you ship to APO/FPO addresses?

A: Yes, we ship to APO/FPO addresses using the U.S. Postal Service.

Q: What are your online business hours?

A: We are open Monday – Friday from 10 a.m. – 6 p.m. CST. We are not open on recognized U.S. holidays.

Q: Can I use my gift card online?

A: No, gift cards are currently only available for in-store purchases.

Just In
For Her
Accessories Apparel Bath & Beauty Footwear Jewelry Stationery & Notepads
For Him
Accessories Apparel Collegiate Drink & Barware Great Guy Gifts
For Baby & Kids
Apparel Gear & Accessories Bath Time Blankets & Pillows Books & Toys Decor & Frames Feeding Time Plush Religious Gifts Tween & Teen

For the Home
Books & Journals Candles & Scents Drinkware Frames Greenery & Floral Home Décor Inspirational Linens Party & Tableware Pillows & Throws Serverware
Occasions and Seasonal
Baby Shower Graduation Host & Hostess Gifts Seasonal & Holidays Spring/Summer Fall Christmas Texas Gift Giving Wedding

Best Sellers
Sale
Brands
Monogramming
Gift Wrapping
Wish List
Loyalty Program
Order Info
FAQs Returns & Exchanges Shipping Info
Home Design
Blog
Events
About Us
Find Us

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Temporarily Closed Until April 2.

Bellaire:5000 Bellaire Blvd. | 713.661.9777

Cypress:12344 Barker Cypress | 281.256.9777

Sugar Land:4837 Sweetwater Blvd. | 281.277.9777

5000 Bellaire Blvd. | 713.661.9777

12344 Barker Cypress | 281.256.9777

4837 Sweetwater Blvd. | 281.277.9777

EMAIL US

Monday – Friday: 10 a.m. – 6 p.m.

Saturday: 10 a.m. – 5 p.m.

Sunday: Closed

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Never Miss a Beat (or a Sale)!

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A Note to Our Loyal CustomersOur Physical Locations Are Closed Until April 2, But Our Online Shop is Open 24/7!

In an effort to keep our incredible customers and staff members healthy as we navigate the COVID-19 coronavirus, the Magpies family has decided to close all three of our stores. You can still shop right here on our website and have your purchases shipped directly to your home. (In-store pickup is not available at this time.)

We apologize for any inconvenience this might cause. If there’s something you’re searching for that you don’t see on our site, please email info@magpiesgifts.com. We are monitoring the email constantly and will be happy to assist.

Thank you for helping to #stopthespread, and for sticking with us through these uncertain times. Stay safe and healthy out there — we look forward to seeing you soon!

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